product & shipping policy

Shipping Methods: We offer standard shipping.

Shipping Charges: Shipping charges are calculated based on the weight, size, and destination of the package. Customers can view the shipping charges during the checkout process.

Processing Time: Orders are typically processed and shipped within 2 to 7 business days unless otherwise stated.

Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Customers will receive an estimated delivery time during checkout.
International Shipping: We offer international shipping to select countries.
Order Tracking: Customers will receive a tracking number via email once their order has been shipped. They can use this tracking number to monitor the status of their shipment.
Return Policy:

Returns & Exchanges: We accept returns and exchanges within 7 days of the delivery date. To initiate a return or exchange, customers must contact our customer service team for authorization.

Condition of Items: Returned items must be unused, undamaged, and in their original packaging with all tags attached.

Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.

Refunds: Refunds are issued to the original payment method within 7-10 business days after we receive the returned items.

Exclusions: Certain items such as perishable goods, personalized items, and gift cards are not eligible for return or exchange unless they are defective or damaged upon receipt.
Damaged or Defective Items: If an item is received damaged or defective, customers must notify us within 48 hours of delivery to arrange for a replacement or refund.
Please note that this shipping and return policy is subject to change without prior notice. Customers are encouraged to review the policy regularly for updates.

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